WFM Unfiltered
Hey there! I’m Irina, and welcome to WFM Unfiltered!
This is the podcast where we spill the beans on everything happening behind the scenes in workforce management.
If you’ve ever felt like no one’s listening to your thoughts and frustrations about WFM, this is your new favorite spot.
Every week, I’ll chat with awesome guests who know a thing or two about managing workforces.
We’ll laugh, we might rant, and yes, there could be some cursing (just a bit!).
We're going to talk about the latest tech, share funny stories, give real advice, and tackle the stuff no one else dares to touch.
This isn’t your typical, boring industry podcast. We keep things fun, real, and a bit disruptive. It’s like having a chat with friends who get what you’re going through.
So, whether you’re in charge of a WFM team or just curious about what goes on behind the scenes, join us every week for 30 minutes of unfiltered fun and insights.
Subscribe to the show here or on YouTube, follow me on LinkedIn, and if you’re interested in sponsoring or learning more about our sponsors, get in touch!
Welcome to WFM Unfiltered – let’s get real about workforce management together!
WFM Unfiltered
Rant about “experts”, “certificates”, “recruitment” and more | Marianne Withers
In this episode of WFM Unfiltered, we dive deep into a topic that's often brushed under the rug: how HR can sometimes become a roadblock in effective Workforce Management. Join Irina Mateeva, founder of RightWFM, as she sits down with Marianne Withers, the Managing Director of The Verity Centre. Marianne brings a wealth of experience, having worked across various sectors and heading up major operations. She’s known for her no-nonsense approach and a firm belief in the power of integrity and truth in business.
Marianne doesn't just talk the talk—she’s walked the walk. From heading up contact centers to navigating complex HR landscapes, Marianne has seen it all. In this episode, you'll hear candid stories about the challenges faced when HR departments overstep and how that impacts the efficiency of WFM teams. She shares eye-opening examples and practical advice on how to bridge the gap between HR and operations, ensuring your business runs like a well-oiled machine.
Expect to learn about the crucial role of communication, the importance of understanding the full journey of your operations, and why it's essential to have the right people in the right roles. Marianne also discusses the often-overlooked aspect of HR policy versus legal compliance, providing insights that could save your business time, money, and headaches.
Whether you're a WFM professional, an HR manager, or a business leader, this episode will offer you valuable insights into improving collaboration and driving better results. Don't miss out on Marianne's expert advice—subscribe to our channel and stay ahead in the game.
Watch the full episode and see how your approach to WFM might change forever.
Subscribe to WFM Unfiltered:
https://www.youtube.com/@wfmunfiltered?sub_confirmation=1
Links:
Marianne Withers on LinkedIn: https://www.linkedin.com/in/marianne10/
The Verity Centre Website: www.tvc15.co.uk
Marianne on Email: marianne@tvc15.co.uk
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